Conflict Resolution Training Courseware

Conflicts in the workplace are inevitable, but how we handle them makes all the difference. The Conflict Resolution Training Courseware provides a complete solution for trainers looking to deliver practical, actionable conflict management training.

This courseware teaches participants how to identify the sources of conflict, manage emotional reactions, and work towards positive resolutions that strengthen teams and build trust. It’s perfect for frontline staff, managers, and leaders looking to improve team dynamics.

Key learning outcomes:

Understanding different types of workplace conflict

Learning effective communication and active listening skills

Developing strategies to de-escalate heated situations

Using collaborative problem-solving techniques

The training materials are designed to encourage self-reflection and group discussion, creating a safe learning space to practice and build conflict resolution skills.

What’s Included:

Fully editable PowerPoint presentation

Trainer’s guide and session plan

Participant worksheets and exercises

Interactive activities and scenarios

🔗 View the Conflict Resolution Training Courseware on ParamountCourseware.com