Emotional Intelligence Training Courseware

In today’s collaborative workplaces
, technical skills are not enough — emotional intelligence is what sets high-performing teams apart. The Emotional Intelligence Training Courseware is designed to help trainers develop emotional awareness, empathy, and interpersonal effectiveness within their organisations.

This training package provides participants with the tools to manage their own emotions, read others’ emotional cues, and build stronger workplace relationships. It’s especially valuable for customer-facing teams, leaders, and anyone aiming to develop greater self-awareness and social skills.

Participants will explore:

The core components of emotional intelligence

How to manage emotions under pressure

Techniques to improve empathy and build rapport

Conflict management
and emotionally intelligent communication

The course is interactive, self-reflective, and suitable for building both individual and team capabilities.

What’s Included:

Editable slides

Trainer’s notes

Exercises, handouts, and scenarios

Emotional intelligence assessments

🔗 View the Emotional Intelligence Training Courseware on ParamountCourseware.com